Policies

Our commitment from the start has been to “offer the lowest prices on top-quality bestsellers” Many years, and thousands of satisfied customers later, this commitment still holds true.

The VIP team has worked hard to justify its reputation for outstanding Customer service. Your satisfaction is our primary concern. 

VIP Same Day Shipping:

We stock every product we sell.

Orders received by 4PM (Eastern Time) will be shipped the same day.

If your order contains a high value item ( 300$ or more), we reserve the right to ship the goods by UPS for the same price. Only in these circumstances will PO BOXES NOT be accepted

VIP Warranty:

All products are guaranteed for a minimum of one year.

Please call for details. 

VIP Return Policy:

If you are not 100% satisfied with your purchase, simply return it within 30 days for a refund or exchange.

Please call for details. 

Exchange Return Form (PDF FIle)

VIP Pricing and Tax Policies:

Our low prices are in Canadian funds.

Prices are subject to change without notice.

Taxes and shipping extra.